Creation and annual review of policies and procedures

We love creating and implementing policies and procedures of all types 

Human Resources
  • Recruitment and selection process
  • Probation periods
  • Hours of work
  • Leave provisions
  • Computer and Internet use
  • Uniforms
  • Safety
  • Complaints
  • Disciplinary
  • Termination and exit 
  • Occupational, Safety and Health (OSH)

Customer Service 
  • telephone etiquette
  • welcoming your customer
  • product knowledge
  • product exchange
  • customer feedback

Not for Profits 
  • Board meetings
  • AGM's
  • Minutes and Agendas

We customise each set of policies and procedures to your own business needs - contact us for a free no obligation discussion on how HR North can help your business

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